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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jdub Johnson

April 3, 2024

5  out of  5
rating by Jdub Johnson
"Cassie is always awesome and happy and helpful I appreciate your business keep it up Ms.Lady!!!!"
We responded:
"Hey Jdub! Thank you for the kind words about my Account Manager Cassie. She is a rock star! We appreciate your business, and we are always here to help! "
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Gibran Flores

March 2, 2024

5  out of  5
rating by Gibran Flores
"great service from Robert Cooper"
We responded:
"Gibran! Thank you for the kind words, if you ever need anything please reach out we are here to help. It was a pleasure helping you with your auto insurance! "
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MUSIC IS A MIRACLE

December 22, 2023

5  out of  5
rating by MUSIC IS A MIRACLE
"Cassie Liggera is such a quality of human being. She is friendly, supportive, and helpful."
We responded:
"Thank you for the kind words about my Account Manager Cassie! I am glad she was able to assist you with your insurance needs! "
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Donna Ferry

December 16, 2023

5  out of  5
rating by Donna Ferry
"Working with Cassie has been one of the biggest surprises of my year. I was dreading dealing with insurance shopping for years and she made it so enjoyable actually! Cassie is so pleasant, helpful, patient, kind, and knowledgeable! She also saved me a ton of $$! I'm so glad she found me and I highly recommend her for your insurance needs. Thank you so much Cassie, you're fantastic!"
We responded:
"Donna! Thank you for glowing review of you interaction with my Account Manager Cassie. I am glad to have you a part of my agency, and we were able to save you money on your insurance. If you need anything else, please reach out to us here at the office! "
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Camie Stephen

October 2, 2023

5  out of  5
rating by Camie Stephen
"We worked with Roberts office recently to help a mutual customer and really appreciate their attention to detail, prompt service and professionalism! 5 Stars all around!"
We responded:
"Camie, it is always great working with your team. When I send clients your way, I know that they are well taken care of. "
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Erica Humes

September 23, 2023

1  out of  5
rating by Erica Humes
"Needed proof of insurance for dmv for registration. ALLSTATE said I needed a "current valid" registration for starting insurance. No sense, terrible system. No help at all."
We responded:
"Hello Erica, I am sorry to hear about your experience with Allstate. However, you're not a client with my State Farm Office. During our quote process, you were informed of our 14-day wait period for new policies and chose not to move forward with us for insuring your vehicle with my State Farm office. "
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Michael Landman-Karny

July 26, 2023

5  out of  5
rating by Michael Landman-Karny
"I have been using the agency for years for my homeowners’ insurance. I am happy with the competitive rate and the excellent customer service provided by Cassie Liggera."
We responded:
"Michael! Thank you for being a long-time client, we appreciate your business. I am glad Cassie was able to provide you with great support when you called in. If you need anything give us a call! "
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Miguel B

July 25, 2023

5  out of  5
rating by Miguel B
"Great costumer service in the office as well as over the phone. Great communication very knowledgeable staff. Helpful and very polite. hands down best Insurance company I've had. Even through hard times they are very understanding and compassionate about what they do and how they represent themselves and their company. . Awesome."
We responded:
"Hey Miguel! Thank you for the kind words. We always try to do our best for our clients, and I am glad you find us helpful and knowledgeable. We appreciate you and we are here to assist when you need us! "
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Ryian Carter

July 15, 2023

5  out of  5
rating by Ryian Carter
"Robert Cooper was very professional and showed he truly cares about his customers. He took the time to break down our policy so we understood our coverage and made sure we had the right amount of insurance. Other insurance companies we've been with didn't care if we were over or under insured, but Robert did. He wanted to make sure we had enough coverage to meet our goals and didn't just try to run a sales pitch. When we needed a home insurance policy and State Farm had stopped writing new home policies, our search wasn't producing results. We told Robert and he went out of his way to connect us with someone who could insure us. He truly knows his business, clearly puts his customers' wellbeing first, and is a good person we feel we can trust. We would recommend his service, to anyone, without hesitation."
We responded:
"Ryian, thank you for the kind words. Educating clients on coverages if a major part of my agency. I am glad I was happy to provide you with the service and support you deserve. In addition, I am glad I was able to help you find another carrier given the recent changes. When we are able to insure your home again, I would love to have you guys back as clients! If you have any other questions, you know how to reach me."
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Tawnya Sterling

June 26, 2023

5  out of  5
rating by Tawnya Sterling
"I am so happy, I chose State Farm, with Robert Cooper's office, for auto insurance needs- beautiful deal I bundled Auto insurance, with Renter's Insurance. Cassie, an employee is friendly, professional, knowledgeable. I am happy with State Farm and their reasonable rates and professionalism."
We responded:
"Hey Tawnya! Thank you for the kind words about Cassie and our office. We appreciate your business! Thank you for being an amazing client and allowing us to help you with your insurance needs! "
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Sean Keister

May 13, 2023

5  out of  5
rating by Sean Keister
"Cassie made me feel at ease, while explaining State Farm's comprehensive coverage on my renters and auto insurance. She educated me on what my new policy covered, and what advantages I had versus my old policy at another company. She was very patient as I asked follow-up questions and fully answered them with great enthusiasm. I was extremely pleased with her work on my policy and was immensely impressed with her attention to detail. I plan on having Cassie as my insurance agent indefinitely!"
We responded:
"Hey Sean! Thank you for the kind words about Account Manager Cassie! Welcome to State Farm! I am glad she was patient with you and was able to educate you on your coverages. If you need anything, please don't hesitate to contact us! "
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Esther Maglunob

April 20, 2023

5  out of  5
rating by Esther Maglunob
"Cassie has been incredible and very knowledgeable in our process of getting insurance with State Farm! Thank you for answering all my questions and walking me through it all! Highly recommend talking to her for your insurance needs"
We responded:
"Hey Ester! Thank you for the kind words about working with Cassie, I am glad she was able to help you with your insurance needs! Welcome to State Farm should you need anything from us don't hesitate to reach out! "
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Jessica Zolnowski

March 12, 2023

5  out of  5
rating by Jessica Zolnowski
"I finally switched our car & homeowner insurance over to Statefarm. I had the most AMAZING experience with Cassie!! She was very patient with me, answered all my questions, and followed up with emails on everything we discussed. She's called/texted to make sure all quotes were to my likely and is very professional. I am saving a lot of money each month!! Give them a call and ask for Cassie! Thank you, Cassie and Robert Cooper- Statefarm!"
We responded:
"Hey Jessica! Thank you for the kind words about Cassie! She appreciates it, and so do I. Welcome to State Farm, if you need anything please reach out we are here to assist! "
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Jayse Carter

February 23, 2023

5  out of  5
rating by Jayse Carter
"She was very pleasant to talk to and answer all questions and concerns"
We responded:
"Hello Jayse! Thank you for starting your insurance policies with us! We are always here to help. I am glad Cassie was able to address your questions and concerns! "
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Armando Santiago

January 7, 2023

5  out of  5
rating by Armando Santiago
"Great service, answered all my questions and concerns. And I will be saving money !!!"
We responded:
"Armando! Thank you for setting up your policy with Cassie over the weekend! I am glad she was able to address all your concerns and answer your questions! Welcome to State Farm! "
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Christina Sparks

December 29, 2022

5  out of  5
rating by Christina Sparks
"Rebekah made sure to help me with understanding just exactly what options I had and sent me those options that were each suited for myself and my children. She was patient with me while I decided on what I wanted to do. All in all it was a great experience the whole way through. Your guys’ customer service is through the roof. Thank you."
We responded:
"Christina! Thank you for the kind words about my Account Manager Cassie. I am glad she was able to make you feel comfortable! Please reach out to us via phone, text or email and we will be there to assist should you need anything. Happy Holidays to you and your family and welcome to State Farm! - Agent Cooper! "
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Madison Auble

December 27, 2022

5  out of  5
rating by Madison Auble
"I just recently became insured by State Farm Robert Cooper’s office last month. Cassie helped me with my policy, and it was a breeze! I got a great rate, and they are a god send! Thank you so much guys, I would recommend 10/10!"
We responded:
"Hey Madison! I appreciate you working with Cassie and setting up your policy! Welcome to State Farm! If you need anything let us know, we are here to help! "
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Jeff Hankins

November 9, 2022

5  out of  5
rating by Jeff Hankins
"CASSIE was the BEST. I worked with Cassie to get a quote for 3 cars and 2 motorcycles and needed rideshare coverage for my family. I also needed to find a way to cover my son and have him rated on his motorcycle and not my cars to keep the rates down. Needless to say this wasn't just a simple quote and needed a lot of attention to detail. Cassie worked with me with the various coverage details which needed different coverage for each vehicle and it took a lot of time and patience on her part. I shopped around with over a dozen different insurances companies and no one could beat the rate she quoted me. She was also available each time I called or called me right back, something I can't say for the others. This gives me confidence she will be there when I need her in the future. If you need any insurance quotes you really need to talk with Cassie, she is super friendly and really is the best. Thanks again Cassie"
We responded:
"Jeff! Thank you for the awesome review for Cassie. I am glad we were able to help you and your family with your Auto/Motorcycle insurance needs. We are glad we were able to earn your business and we will be here if you should need us in the future! "
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Zsole Munoz

September 8, 2022

5  out of  5
rating by Zsole Munoz
"By far this is the best agent/agency I've worked with when it comes to our home and auto insurance coverages. It's hard to find a company that still offers personal touch customer service these days. Robert and his staff have made working with State Farm a best in class experience."
We responded:
"Zsole! Thank you, it's been a pleasure helping you and your family with your insurance needs over the years! I am glad you appreciate that our office puts the human side back into insurance!"
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Gennifer Lendahl-Gonzales

August 10, 2022

5  out of  5
rating by Gennifer Lendahl-Gonzales
"Robert has been amazing from the first time we spoke and to help with any questions and needs. He is attentive, detail oriented, knowledgeable and is quick to respond. The customer service he exhibits to his clients deserves a 10-star rating. It is simply not something we see anymore. Thank you for all you do."
We responded:
"Gennifer! Thank you for the kind words. I appreciate your business and you as a client. We always have great conversations!"
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Jessica Cross

August 8, 2022

5  out of  5
rating by Jessica Cross
"very kind and helpful"
We responded:
"Jessica! Thank you for working with Rebekah to assist you with your insurance needs. We apricate your business. Should you need anything please let us know!"
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Jose Perez

August 5, 2022

5  out of  5
rating by Jose Perez
"Excellent service and they save me alot of money..."
We responded:
"Hey Jose! Thank you for setting up your policy with Rebekah! I am glad we were able to help save some money on your Auto and Renters Insurance! I appreciate your business, should you need anything, don't hesitate to reach out!"
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Yousif Al Rubaye

December 24, 2021

1  out of  5
rating by Yousif Al Rubaye
"DO NOT GO WITH STATE FARM. They took $170 for 1 months and they canceled my insurance. The funny part is they never sent documentation to my home lender that I purchased their insurance and I had to provide paperworks to my home lender manually even though I asked Robert and repeated the question to him whether I should send the paperworks to my lender or he will, he said state farm will do everything and they will send my paperworks to my lender and they never did. I contacted my home lender and provided them paperworks myself and they found me a full coverage insurance for HALF PRICE! Half of I paid to state farm and state farms wasn't even full coverage. If you home owners insurance contract your lender and they will find you one. Again DO NOT GO WITH STATE. overall score is 0/100 for them."
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Rachel Lee

August 17, 2021

5  out of  5
rating by Rachel Lee
"My husband and I bought a new home recently and went with State Farm due to our dogs breed. The rep I was working with was great and very responsive. Come to find out, she had left the company. (I have been in the insurance industry myself and know that this happens often). I was waiting for a copy of my homeowners policy in the mail and decided to email Robert’s office my concern. The next morning, Robert called me as soon as they opened and first apologized and then explained the situation. Covid happened. Robert kept me on the phone while he retrieved my quote and then submitted my homeowners application as of the date my home closed escrow. No lapse in coverage. I have worked with Robert several times since then to transfer my auto policy, umbrella policy, adding leinholders and adding a car. He is always always always so nice to talk to and even laughs at my corny jokes. I wanted to give the full experience because I feel it’s crucial in this review. Not only did he accept responsibility, but he made it a point to go above and beyond to rectify the situation, providing peace of mind. Robert, you are what customer service is supposed to be. I am 100% happy to have picked your agency."
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Because Account

April 5, 2021

5  out of  5
rating by Because Account
"Jenni is fantastic! She took the time to explain the coverages to me, to make sure I understood what I was buying. Truly the best insurance company I’ve worked with!"