State Farm® Insurance Agent Robert Cooper

"Working with Cassie has been one of the biggest surprises of my year. I was dreading dealing with insurance shopping for years and she made it so enjoyable actually! Cassie is so pleasant, helpful, patient, kind, and knowledgeable! She also saved me a ton of $$! I'm so glad she found me and I highly recommend her for your insurance needs. Thank you so much Cassie, you're fantastic!"

"Great costumer service in the office as well as over the phone. Great communication very knowledgeable staff. Helpful and very polite. hands down best Insurance company I've had. Even through hard times they are very understanding and compassionate about what they do and how they represent themselves and their company. . Awesome."

"Robert Cooper was very professional and showed he truly cares about his customers. He took the time to break down our policy so we understood our coverage and made sure we had the right amount of insurance. Other insurance companies we've been with didn't care if we were over or under insured, but Robert did. He wanted to make sure we had enough coverage to meet our goals and didn't just try to run a sales pitch. When we needed a home insurance policy and State Farm had stopped writing new home policies, our search wasn't producing results. We told Robert and he went out of his way to connect us with someone who could insure us. He truly knows his business, clearly puts his customers' wellbeing first, and is a good person we feel we can trust. We would recommend his service, to anyone, without hesitation."

"I am so happy, I chose State Farm, with Robert Cooper's office, for auto insurance needs- beautiful deal I bundled Auto insurance, with Renter's Insurance. Cassie, an employee is friendly, professional, knowledgeable. I am happy with State Farm and their reasonable rates and professionalism."

"Cassie made me feel at ease, while explaining State Farm's comprehensive coverage on my renters and auto insurance. She educated me on what my new policy covered, and what advantages I had versus my old policy at another company. She was very patient as I asked follow-up questions and fully answered them with great enthusiasm. I was extremely pleased with her work on my policy and was immensely impressed with her attention to detail. I plan on having Cassie as my insurance agent indefinitely!"

"I finally switched our car & homeowner insurance over to Statefarm. I had the most AMAZING experience with Cassie!! She was very patient with me, answered all my questions, and followed up with emails on everything we discussed. She's called/texted to make sure all quotes were to my likely and is very professional. I am saving a lot of money each month!! Give them a call and ask for Cassie! Thank you, Cassie and Robert Cooper- Statefarm!"

"Rebekah made sure to help me with understanding just exactly what options I had and sent me those options that were each suited for myself and my children. She was patient with me while I decided on what I wanted to do. All in all it was a great experience the whole way through. Your guys’ customer service is through the roof. Thank you."

"CASSIE was the BEST. I worked with Cassie to get a quote for 3 cars and 2 motorcycles and needed rideshare coverage for my family. I also needed to find a way to cover my son and have him rated on his motorcycle and not my cars to keep the rates down. Needless to say this wasn't just a simple quote and needed a lot of attention to detail. Cassie worked with me with the various coverage details which needed different coverage for each vehicle and it took a lot of time and patience on her part. I shopped around with over a dozen different insurances companies and no one could beat the rate she quoted me. She was also available each time I called or called me right back, something I can't say for the others. This gives me confidence she will be there when I need her in the future. If you need any insurance quotes you really need to talk with Cassie, she is super friendly and really is the best. Thanks again Cassie"

"By far this is the best agent/agency I've worked with when it comes to our home and auto insurance coverages. It's hard to find a company that still offers personal touch customer service these days. Robert and his staff have made working with State Farm a best in class experience."

"Robert has been amazing from the first time we spoke and to help with any questions and needs. He is attentive, detail oriented, knowledgeable and is quick to respond. The customer service he exhibits to his clients deserves a 10-star rating. It is simply not something we see anymore. Thank you for all you do."

"DO NOT GO WITH STATE FARM. They took $170 for 1 months and they canceled my insurance. The funny part is they never sent documentation to my home lender that I purchased their insurance and I had to provide paperworks to my home lender manually even though I asked Robert and repeated the question to him whether I should send the paperworks to my lender or he will, he said state farm will do everything and they will send my paperworks to my lender and they never did. I contacted my home lender and provided them paperworks myself and they found me a full coverage insurance for HALF PRICE! Half of I paid to state farm and state farms wasn't even full coverage. If you home owners insurance contract your lender and they will find you one. Again DO NOT GO WITH STATE. overall score is 0/100 for them."

"My husband and I bought a new home recently and went with State Farm due to our dogs breed. The rep I was working with was great and very responsive. Come to find out, she had left the company. (I have been in the insurance industry myself and know that this happens often). I was waiting for a copy of my homeowners policy in the mail and decided to email Robert’s office my concern. The next morning, Robert called me as soon as they opened and first apologized and then explained the situation. Covid happened. Robert kept me on the phone while he retrieved my quote and then submitted my homeowners application as of the date my home closed escrow. No lapse in coverage. I have worked with Robert several times since then to transfer my auto policy, umbrella policy, adding leinholders and adding a car. He is always always always so nice to talk to and even laughs at my corny jokes. I wanted to give the full experience because I feel it’s crucial in this review. Not only did he accept responsibility, but he made it a point to go above and beyond to rectify the situation, providing peace of mind. Robert, you are what customer service is supposed to be. I am 100% happy to have picked your agency."